Frequently Asked Questions
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Our fees currently range from $150 - $175 for individual sessions, and $180 -$225 for couples and dyads.
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We offer a free, 15 minute phone consultation to ensure you find a good fit with your therapist.
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We are now able to offer direct billing through Telus eclaims, and Sunlife. Telus eclaims supports a number of insurers including Canada Life, Manulife and Desjardins - please contact us to verify if your insurer is on the list!
Payment is also accepted by e-transfer and major credit cards. All payments are due at the end of each session. We currently only direct bill NIHB.
Our services are not covered under OHIP, however many extended health care plans provide coverage for therapeutic services. Please check with your insurance provider to determine that you are covered for MSW or RP services (dependent on the therapist you are seeing). Receipts are provided for tax purposes.
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HST is not charged on counselling or therapy services.
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We have a strict 48 hour cancellation policy. The full fee is charged if the cancellation happens within 48 hours prior to the appointment or if you do not attend your appointment.
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Every insurance policy is different. Please ensure your policy has coverage for therapy provided by Registered Social Workers (RSW, MSW) and/or Registered Psychotherapists (RP or RPQ).
We are able to direct bill to a select number of insurance companies, please reach out to confirm that your company is on our list.
How to start working together
Step 1: Our vision is to work with you to achieve your goals, bringing together your experience with therapy that will promote healing and growth.
Step 2: Our commitment is to offer quality therapeutic services, in the ways that make sense for you.
Step 3: Book a consult, or get in touch to begin the process.